Capabilities
What Mercer Plumbing does
Emergency response, drain and sewer work, water heaters, backflow certification, repipes and rough-in, unit turns, and commercial maintenance — across Atlanta's south corridor, quoted flat-rate before the work starts.
Emergency plumbing
24/7 response for active leaks, burst lines, sewage backups and no hot water.
An active leak is a clock. Mercer Plumbing dispatches 24 hours a day, every day of the year, with a 20-minute callback and 60-minute dispatch inside Clayton, Henry and Fayette counties. We isolate the problem first to stop the damage, then quote the repair before we make it.
- Burst and frozen supply lines
- Active leaks behind walls, ceilings and slabs
- Sewage backup and main line stoppage
- No hot water and failed water heaters
- Gas line leaks and shutoff
- Water main breaks and shutoff valve failures
Drain cleaning & hydro jetting
Cabling, jetting and camera inspection for stoppages that keep coming back.
A drain that clogs twice is not a clog problem, it is a line problem. We cable to clear the immediate stoppage, camera the line to find out why it happened, and hydro jet when grease, scale or root intrusion is the real cause so it does not come back next month.
- Kitchen, lavatory and tub stoppages
- Main line and branch line cabling
- High-pressure hydro jetting
- Camera inspection with recorded footage
- Grease line service for restaurants and commercial kitchens
- Root intrusion and repeat-stoppage diagnosis
Water heaters
Repair, replacement and scheduled portfolio replacement for tank and tankless units.
Most water heater failures are predictable and most floods from them are preventable. We repair what is worth repairing, replace what is not, and for property portfolios we build a replacement schedule by install date so units get changed on your calendar instead of at 3am.
- Tank and tankless repair and replacement
- Thermal expansion and T&P valve correction
- Recirculation and mixing valve service
- Commercial and central plant water heaters
- Portfolio replacement scheduling by unit age
- Annual flush and anode service
Backflow testing & certification
Annual testing, certification and filing, with due dates tracked for you.
Most Georgia water purveyors require annual testing and certification of backflow prevention assemblies, and the notice usually arrives late. We test, certify, file with the water authority, and track your assembly due dates so the next one is scheduled before you are chasing it.
- Annual assembly testing and certification
- Filing with the local water authority
- Repair and rebuild of failed assemblies
- New assembly installation
- Multi-assembly portfolio tracking
- Documentation package for compliance files
Sewer & water line repair
Locating, spot repair, replacement and trenchless options.
Underground line work is where guessing gets expensive. We locate and camera the line before anyone digs, give you the spot-repair option next to the full-replacement option with both prices, and restore the surface we opened.
- Sewer line locating and camera inspection
- Spot repair and full replacement
- Water service line replacement
- Trenchless and pipe-bursting options where the line allows
- Cleanout installation
- Surface and landscape restoration
Repipe & rough-in
Whole-property repipe, riser work, and new-construction rough-in.
Repiping a building is a construction project, not a service call, and it is run like one. Mercer is led by a licensed Georgia general contractor, so phasing, unit access, wall repair and inspection sequencing get planned before the first wall opens.
- Whole-house and whole-building repipe
- Riser and stack replacement
- Polybutylene and galvanized replacement
- New construction and addition rough-in
- Fixture set and trim-out
- Permit and inspection coordination
Fixtures, turns & make-ready
Unit turn plumbing, fixture replacement and ADA upgrades.
Turn plumbing is scheduled work and should never be an emergency. We block turns against your move-out calendar and report unit by unit as each one is released back to leasing.
- Unit turn and make-ready plumbing
- Toilet, faucet and valve replacement
- Tub, shower valve and diverter work
- ADA and grab-bar-adjacent fixture upgrades
- Angle stop and supply line replacement
- Low-flow retrofit for water spend reduction
Commercial plumbing service
Restaurants, retail, offices, churches and light industrial.
Commercial work lives or dies on scheduling around your operating hours. We do preventive and repair work before you open or after you close, and we carry the documentation your landlord or franchisor asks for.
- Preventive maintenance agreements
- Grease trap and grease line service
- Commercial fixture and flush valve service
- Backflow and cross-connection compliance
- Tenant improvement plumbing
- Emergency coverage with a written response window
How we price
Flat rate, quoted first
You get the price before the work, not after it. If what we find behind the wall is different from what we quoted, we stop and re-quote rather than billing you for the surprise. Properties under agreement price off a per-unit schedule set once a year.
Get a quote
Tell us what you need
Give us the address, the fixture or line involved, and when you need someone on site. For anything actively leaking, call (770) 809-3884 — it is faster.
Service questions
Straight answers
- Does Mercer Plumbing charge a service-call fee?
- Yes, for non-members, and it is quoted before we dispatch, never added afterward. Properties and homeowners on a Mercer service agreement have the service-call fee waived or reduced depending on tier.
- Do you quote before you start work?
- Always. You get a flat price for the repair before any work begins. If we open a wall and find something different from what we quoted, we stop and re-quote rather than running up the bill.
- Do you offer after-hours and weekend service?
- Yes, 24 hours a day, every day including holidays. Properties under a Mercer agreement pay no after-hours surcharge.
- Can you handle a whole-building repipe?
- Yes. Mercer is led by a licensed Georgia general contractor, so repipes are planned and phased like construction projects, including unit access schedules, wall repair and inspection sequencing.