How fast can you get here?

We call you back within 20 minutes and dispatch a tech within 60, 24 hours a day, inside Clayton, Henry and Fayette counties. At dispatch you get a promised arrival time. Call (770) 809-3884 and you will reach a person who can dispatch.

What should I do before you arrive?

Shut off the water at the fixture stop if you can reach it, or at the main shutoff if you cannot. If water is near an electrical panel or outlets, kill the power to that area and do not stand in standing water. Then move what you can out of the way of the water.

Do you charge extra at night or on weekends?

Non-members pay a quoted after-hours rate, disclosed before we dispatch. Properties and homeowners under a Mercer service agreement pay no after-hours surcharge.

Active leak, burst pipe or sewage backup? Call now — (770) 809-3884

24/7 emergency plumbing · South Atlanta

Burst pipe?
We answer at 2am.

20-minute callback and 60-minute dispatch, 24 hours a day, every day of the year. We stop the water first, then quote the repair before we make it. No phone tree, no overseas answering service — a person who can dispatch.

Call (770) 809-3884 now Not urgent? Send details

Shut the water off first

1. Stop the water

Turn the fixture stop clockwise if you can reach it. If not, shut the main — usually at the meter or where the line enters the building.

2. Kill the power if water is near it

If water is near outlets, a panel or a heat source, shut off that circuit. Do not stand in standing water to do it.

3. Call us and start photos

Photograph the damage before you move anything. Your insurer will ask, and so will your ownership.

What we respond to

Water

Burst and frozen supply lines
Active leaks in walls, ceilings, slabs
Water heater failure and flooding
Water main breaks and failed shutoffs

Sewer

Main line stoppage and backup
Sewage in tubs, showers and floor drains
Multiple fixtures backing up at once
Lift station and ejector pump failure

Gas & heat

Suspected gas leak — leave first, then call
No hot water, building-wide
Central plant and boiler-adjacent plumbing
Failed mixing valves scalding residents

If you smell gas: leave the building, do not use switches or phones inside, and call your gas utility and 911 from outside before you call us.

Not an emergency?

Send the details

If nothing is actively leaking, send it here and we will come back with a time and a flat price. If something is actively leaking, put the form down and call (770) 809-3884.

Request a callback

We respond to form submissions during business hours. Emergencies: call.

Name Company or property name Mobile phone Email Property city What do you need? Details

I agree to be contacted by Mercer Plumbing by phone call and text message about this request. Message and data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.

Emergency questions

How fast can you get here?: We call you back within 20 minutes and dispatch a tech within 60, 24 hours a day, inside Clayton, Henry and Fayette counties. At dispatch you get a promised arrival time. Call (770) 809-3884 and you will reach a person who can dispatch.
What should I do before you arrive?: Shut off the water at the fixture stop if you can reach it, or at the main shutoff if you cannot. If water is near an electrical panel or outlets, kill the power to that area and do not stand in standing water. Then move what you can out of the way of the water.
Do you charge extra at night or on weekends?: Non-members pay a quoted after-hours rate, disclosed before we dispatch. Properties and homeowners under a Mercer service agreement pay no after-hours surcharge.

Burst pipe?We answer at 2am.